Tqm Relating To Saturn Of Japan Essay — страница 2

  • Просмотров 191
  • Скачиваний 5
  • Размер файла 15
    Кб

it is a more cost effective way to do things because there are no gaps in the line if every one knows how to do every thing else , saving the company money.Seventh by the management coming out of the up stairs office and helping and advising the employees you create an atmosphere of team spirit and not us against them. Eighth goes right along with seven, employees will not be afraid to ask questions or to point out problems and therefore will be able to relax and do their jobs effectivelyNinth break down the barriers between departments. If the whole plant feels as one big team there will be rivalry. The plant should be in competition with others plants not within it self.Tenth eliminate slogans and the like. Who wants to be bothered by the cheesy slogans when the real problems

can be fixed by focusing on the problem and correcting it.Eleventh get rid of quotas focus on the quality of the product instead of how many you can make in one hour. This may affect the employees that are paid piecework. They should be put on salary to eliminate the quota issue.Twelfth watch that the management does not judge or grade the employees this will prevent them from reaching their potential. In Japan this may not be an issue because they appreciate the chance to show their employers how adept at their jobs they are with out having to make it look like showing off or bragging.Thirteenth by starting a program of self-improvement and education you will motivate your employees to do better and they also may learn a technique that will improve the plant as a

whole.Fourteenth do not just put some people on the TQM transformation you must put every one together as a team.In Japan the culture is very group oriented and selfless so the previous fourteen points were relatively easy to implement. There was little resistance to the changes when Saturn arrived in Japan, because the culture is geared to a TQM style work place. If Saturn had chose to put a plant in Mexico for instance many of the points I mentioned would be harder to implement because Mexicans do not work as hard for American companies as they would for a Mexican owned plant.