Telecommuting Essay Research Paper Telecommuting — страница 2

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provide his own office space. It’s been shown that telecommuting does increase productivity with typical increases in the 15 to 25 percent range. These gains may come from the significantly less time a person spends at the company water cooler. A company can improve customer service by making use of telecommuters. It would cost much less to have a few people answering phones at home at 3 o’clock in the morning than running a skeleton crew in a heated/air-conditioned, lighted, and such office building. So what’s in it for the employee? That depends mostly on which particular employee we are referring too. Telecommuting allows someone with a physical handicap that could not actually commute to the workplace to still function as a valuable employee. It would allow someone who

has small children and feels a great need to be home for them to still work and have a career. The distance an employee must travel daily to work is a factor that can induce great amounts of frustration and expense into their lives. Telecommuting can alleviate this stress. Job satisfaction can be enhanced by allowing greater freedom and bestowing greater responsibility. Employees should be aware of some of the pitfalls of telecommuting as well as the benefits. It is estimated that telecommuters earn less overall then office workers. As a general rule a professional telecommuter will earn approximately 91% of the wage of an office working professional and clerical workers. All of these considerations must factor into a decision by a company to implement a telecommuting program.

Many factors must be taken into account and clear organizational goals must be stated. It is vitally important for the management to support the program and for a great degree of trust to exist between employer and employee. Implementation of a pilot program can take years and involve many aspects of the company as a whole. On the whole, I am impressed with the possibilities that telecommuting presents and daunted by the problems that can crop up. I feel that a well thought out, carefully planned, and conscientiously applied program can benefit most companies in most situations. I don’t feel that telecommuting is for every company but it could certainly benefit many. Bibliography 1. Byte Magazine, May 91, Vol. 16 Issue 5, “Is it Time to Telecommute?”, Don Crabb, et al. 2.

Compute! Magazine, Oct. 91, Vol. 13 Issue 10, “Workplace”, D. Janal 3. The New Era of Home Based Work: Directions and Policies, Kathleen E. Christensen, WestView Press, 1988 4. Telecommuting: The Organizational and Behavioral Effects of Working at Home, Reagan Mays Ramsower, UMI Research Press, 1985