Knowledge Manegment Systems Essay Research Paper WEBSTER — страница 2

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contained in the group memory, so that it can be reapplied or extended, and reused. It does this by using a server to capture information from various electronic information sources This allows individuals and groups to capture information, together with its context, into the group memory from which it can be accessed from the user’s desktop and across the enterprise. A knowledge management systems are composed of a variety of technologies including; intranets, data warehousing, decision-support tools, and groupware to name a few. About half of the companies recently surveyed by Delphi Consulting are creating systems which intranet technology to improve their knowledge management, while another 25 percent plan to do so in the near future. Similarly, one-third of developers

surveyed by Delphi are creating data warehouses, while nearly 25 percent plan in progress to incorporate data warehouses. Also, one-third are implementing decision-support tools, while 20 percent plan to. Why Use It The issue of handling the difficulties of managing information is one which any company trying to advance in this age of information will have to deal with. Collecting and organizing information just to do your own job can be monumental burden. While the process of gathering information can be a great challenge for some organizations. The enormous growth of information sources makes it even more difficult now for companies to find the information they need, and once found there’s no easy way to capture and organize it into a business solution and share it among

workers. The types of problems knowledge management systems are designed to solve involve issues of knowledge acquired through experience which doesn’t get reused because it isn’t shared in a formal way. Whether it’s how to avoid duplicating errors, to improve the distribution of proven best practices, or simply to harness what employees have learned about suppliers, customers, or competitors, knowledge management systems employ a concept under which information is turned into actionable knowledge and made available effortlessly in a usable form to the people who can apply it. Knowledge management is a way of doing business. The software is used to facilitate the practice of knowledge management or at least specific facets of it, with the appropriate use of technology.

Advantages Knowledge management systems offer a flexible, user-driven approach to organizing data in a way that makes it more useful to the company using it. New methods for organizing cabinets, folders, discussions, can be easily created and placed in the information hierarchy, along with the other documents, Web pages, e-mail messages, comments or resources to which the folder is linked. Automatic full-text indexing creates information linkages and tracks the “who, what, when, where and why,” preserving information for its users. Knowledge management systems allow users to easily collaborate with each other across time and distance, discussing common tasks or interests contained in the group memory. Easily created, threaded discussions and comments, together with shared

access, allows for users to focus on the tasks at hand. The collaborative interactions and the information sources of interest are automatically captured and preserved within the context of the task. Notifications from subscription agents update users of relevant changes to information important to themselves and/or the organization. Goal Even though some organizations have successfully developed software that work for their single vertical market, no one has successfully created a reproducible system that others can follow with a reasonable chance of success. The knowledge management packages they use have been limited to use in departmental areas such as the help desk. But the ultimate goal management system developers isn’t to creating a departmental island of success

recycling. It’s giving the companies the capacity to be more effective with the gathering of institutional information and memory the way human beings have the capacity to become more effective and mature every day with the accumulation of thoughts and memories. The goal of knowledge management systems is center on gaining the ability to tap into employee knowledge and to gather data located in numerous databases located throughout the world. The main objective is develop a system that will allow a company to utilize the vast amounts of data collected in order the company stay ahead of competitors. Knowledge management systems are composed of numerous technologies, including decision support tools, data warehousing tools and intranets. SAMPLE PRODUCT WINCITE 5.0 Of the